Ongoing WordPress care for updates, checks and practical website support
WordPress Care Plans are for website owners who want ongoing help beyond hosting, including website checks, updates, support tasks and practical WordPress maintenance.
WordPress site owners who need ongoing help
Website Maintenance
Hosting keeps your website online. Care keeps it maintained.
A WordPress Care Plan is for the ongoing work your website needs after it is live, including updates, checks and selected support tasks.
Your hosting plan provides the technical platform for your website. It covers the hosting environment, SSL, backup support, security monitoring, performance-focused hosting and service reliability.
A care plan is separate because it deals with the WordPress website itself. That includes WordPress core updates, plugin updates, theme updates, backup checks, security checks and practical support options depending on the plan you choose.
This separation keeps hosting pricing clear and lets you choose the maintenance level that matches how important your website is to your business.
Care Plan Inclusions
Ongoing WordPress maintenance for the parts of your website that need regular attention
WordPress Care Plans are designed to reduce the risk of small maintenance issues turning into bigger website problems.
WordPress core updates
Keep WordPress itself updated with a managed process instead of leaving important maintenance tasks ignored.
Plugin and theme updates
Care plans include plugin and theme updates to help keep your website more stable, secure and easier to support.
Backup checks
Regular checks help confirm backups are in place so your website has a safer recovery path if something goes wrong.
Security checks
Security checks help identify suspicious issues early and support a cleaner, safer WordPress maintenance process.
Basic troubleshooting
Basic troubleshooting helps identify common WordPress issues and gives you a clearer support path when smaller website problems appear.
Support tasks
Higher care plan tiers include support allowance for smaller website tasks, minor content edits and practical WordPress help.
WordPress Care Plans
Care plans for ongoing WordPress maintenance and support
Choose a WordPress Care Plan if you want ongoing help with updates, checks and support tasks beyond standard hosting support.
Essential WordPress Care
For business websites that need regular WordPress updates, backup checks and security checks without included monthly support time.
A$79
Monthly billing
- WordPress core updates
- Plugin updates
- Theme updates
- Backup checks
- Security checks
- Website health checks
- No included monthly support time
- Suitable for smaller business websites
- Client portal access for account management, billing and support tickets
Most popular
Growth WordPress Care
For growing business websites that need ongoing maintenance plus a small monthly support allowance.
A$149
Monthly billing
- WordPress core updates
- Plugin updates
- Theme updates
- Backup checks
- Security checks
- Website health checks
- Included monthly support time
- Minor content edits and small website tasks
- Suitable for active business websites
- Client portal access for account management, billing and support tickets
Priority WordPress Care
For busier WordPress websites that need maintenance plus more included support time for small website tasks.
A$199
Monthly billing
- WordPress core updates
- Plugin updates
- Theme updates
- Backup checks
- Security checks
- Website health checks
- Higher included monthly support time
- Priority review for smaller support tasks
- Suitable for busy business websites
- Client portal access for account management, billing and support tickets
Care Plan Scope
Know what your WordPress Care Plan covers before you choose a plan
WordPress Care Plans are designed for ongoing maintenance, checks, updates and smaller website support tasks. Larger jobs, custom development and emergency work are handled separately.
Included in WordPress Care Plans
Your care plan covers regular WordPress maintenance and small support tasks based on the plan level you choose.
- WordPress core updates
- Plugin and theme updates
- Backup checks
- Security checks
- Website health checks
- Basic troubleshooting
- Minor content edits on higher tiers
- Monthly support allowance on higher tiers
Not included as standard care work
Some work sits outside normal care plan coverage and may need a separate quote, support service or emergency fix service.
- New website builds or redesigns
- Custom plugin or theme development
- Large content migration work
- Advanced SEO work
- Malware cleanup
- Emergency fixes outside normal care scope
- Email migration
- Major layout or page rebuilds
Plan Fit
Which WordPress Care Plan should you choose?
Choose the plan that matches how much WordPress maintenance, support and website help you want handled each month.
Choose Essential WordPress Care if
You want the basics covered: WordPress core updates, plugin and theme updates, backup checks, security checks and website health checks, but do not need included monthly support time.
Choose Growth WordPress Care if
You want ongoing maintenance plus a small monthly support allowance for common website tasks, minor content edits, basic troubleshooting and simple website adjustments.
Choose Priority WordPress Care if
Your website is more important to your business and you want more included support time for small updates, content changes and troubleshooting.
Hosting and Care Plans
WordPress Hosting and WordPress Care Plans work together, but they are not the same service
Hosting covers the platform your website runs on. Care Plans cover ongoing WordPress maintenance, checks and smaller website support tasks after the site is live.
WordPress Hosting covers
Your hosting plan provides the infrastructure and platform layer your website needs to stay online, secure and reliable.
- Managed WordPress hosting or self-managed WordPress hosting
- Hosting account setup
- SSL certificate support
- Backup support based on hosting plan
- Security monitoring
- Performance-focused hosting environment
- cPanel email mailboxes based on plan allowance
- Hosting reliability and platform management
WordPress Care Plans cover
Your care plan helps maintain the WordPress layer of your website after setup, based on the plan level you choose.
- WordPress core updates
- Plugin and theme updates
- Backup checks
- Security checks
- Website health checks
- Basic troubleshooting
- Minor content edits on higher tiers
- Monthly support allowance on higher tiers
Support Allowance
Support allowance gives growing websites help with smaller WordPress tasks
Growth and Priority WordPress Care include monthly support time for small website tasks, basic troubleshooting and minor content changes. Larger work is quoted separately before it begins.
Used for smaller website tasks
Support allowance can be used for minor content edits, basic troubleshooting, simple setting changes, image swaps and small website adjustments.
Monthly allowance, not unlimited support
Included support time is based on your care plan level. It is intended for smaller tasks and does not create unlimited website management or development coverage.
Larger work is quoted separately
Large content updates, redesigns, custom development, advanced troubleshooting, malware cleanup and emergency work may require a separate quote.
WordPress care plan FAQ
Questions about WordPress Care Plans
These answers explain what WordPress Care Plans include, how support allowance works, and how care plans relate to hosting.
Do I need WordPress Hosting to buy a WordPress Care Plan?
WordPress Care Plans are primarily designed for websites hosted with WP Performance Hosting. This helps us support the website properly because the hosting, backups, security monitoring and maintenance process can be managed together. If your website is hosted elsewhere, care plan suitability may need to be reviewed first.
Are plugin and theme updates included?
Yes. WordPress Care Plans include WordPress core, plugin and theme updates. Updates are handled as part of the care plan process, with checks to reduce the risk of avoidable website issues.
Does Essential WordPress Care include support time?
No. Essential WordPress Care includes updates, backup checks and security checks, but it does not include a monthly support allowance. Choose Growth WordPress Care or Priority WordPress Care if you want included support time for smaller website tasks.
What can support allowance be used for?
Support allowance can be used for smaller WordPress tasks such as minor content edits, image swaps, simple setting changes, basic troubleshooting and small website adjustments.
Does unused support allowance roll over?
No. Unused support allowance does not roll over unless agreed in writing. It is a monthly allowance for smaller support tasks within the active care plan period.
Are larger website jobs included?
No. Larger jobs such as redesigns, custom development, large content migration work, malware cleanup, advanced troubleshooting and major layout changes are quoted separately before work begins.
Can I have WordPress Hosting without a care plan?
Yes. WordPress Hosting can be purchased without a care plan. However, WordPress Care is strongly recommended for business websites that need regular updates, checks and maintenance.
Can I upgrade my WordPress Care Plan later?
Yes. You can start with the care plan that matches your current website needs and upgrade later if your site needs more included support time or a higher level of ongoing maintenance.
Ready to Keep Your Website Maintained?
Choose WordPress Care built for business websites
Start with the care plan that matches your website today, then upgrade as your maintenance, support and content needs grow.